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Frequently Asked Questions
Finding the perfect fit is easy with our detailed size guide. We recommend measuring your bust, waist, and hips, then comparing your measurements with our size chart before placing your order. If you are between sizes, we suggest choosing the larger size for a more comfortable fit.
Orders are carefully prepared and shipped within 1–3 business days. Delivery times vary depending on your location:
- United States & Canada: 7–12 business days
- Europe: 7–15 business days
- International orders: 10–20 business days
You will receive a tracking number once your order has been shipped.
We want you to love your purchase. If you are not completely satisfied, you may request a return within 30 days of receiving your order.
Items must be unworn, unwashed, and in their original condition with all tags and packaging included. For hygiene reasons, intimate items that have been worn or opened may not be eligible for return.
To preserve the softness, shape, and quality of your lingerie, we recommend:
- Hand washing with cold water
- Using a gentle detergent
- Avoiding bleach and harsh chemicals
- Air drying instead of using a dryer
- Storing lingerie flat or folded carefully
Proper care will help maintain the comfort and elegance of your pieces for longer.